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1.	Image from Amazon.com Image from Google Jackets Image from Coce	Customer success : como as empresas inovadoras descobriram que a melhor forma de aumentar a receita é garantir o sucesso dos clientes / Dan Steinman ... [et. al.] by Dan Steinman Lincoln Murphy [autor] Nick Mehta [autor] Afonso Celso da Cunha Serra [autor] Edition: 1. ed. Material type: Text; Literary form: Publication details: Jaraguá do Sul : Autêntica Business, 2017 Online resources: Click here to access online Availability: Items available for loan: Biblioteca Virtual Pearson (1). Place hold Save to lists
2.	Image from Amazon.com Image from Google Jackets Image from Coce	Jornada da experiência do cliente : unindo práticas e metodologias da cultura customer centric para alcançar crescimento e geração de resultados com foco no cliente! / Amanda Amanda Bucar ... [et. al.] by Amanda Bucar, Amanda Minozzi, Amanda [autor] Gonzaga, Anderson [autor] Missano, André [autor] Antonio Muniz [autor] Rocio, Bruna [autor] Grellt, Bruna Martins [autor] Zamorano, Brunna [autor] Barbalho, Camila [autor] Leocádio, Chayana [autor] Mineiro, Chirley [autor] Krüger, Deyse [autor] Dias, Diego A [autor] Ivo, Diego [autor] Franklin, Erick [autor] Stumpf, Estevão [autor] Souza, Flaviana [autor] Terra, Giovana [autor] Sallum, Harumi [autor] Rego, Hermann [autor] Ferreira, Jones [autor] Carvalho, Jorge [autor] Esteves, Josiane [autor] Carneiro, Júlia [autor] Albuquerque, Juliana [autor] Schuback, Jussara [autor] Barreto, Leandro P [autor] Felippe, Liana Braia [autor] Peixoto, Luana do Amaral [autor] Labriola, Luiz Eduardo [autor] Pedro, Manoel Branco [autor] Rocha, Mara [autor] Campos, Márcia Rodrigues [autor] Souza, Maria Augusta [autor] Barbosa, Mariana de Faria [autor] Silveira, Michelle Borchardt [autor] Padilha, Monique A [autor] Lyra, Pablo [autor] Paula Martins [autor] Paulo Silveira [autor] Ribeiro, Priscila Paulo [autor] Mendonça, Regiane M [autor] Ferrari, Renata [autor] Andrade, Rondinele Silva [autor] Costa, Simone [autor] Gomes, Tathiana [autor] Lima, Tatiane [autor] Trevisan, Thiago [autor] Sad, Victoria [autor] Cardoso, Vitor [autor] Edition: 1. ed. Material type: Text; Literary form: Publication details: Rio de Janeiro : Brasport, 2022 Online resources: Click here to access online Availability: Items available for loan: Biblioteca Virtual Pearson (1). Place hold Save to lists
3.	Image from Amazon.com Image from Google Jackets Image from Coce	Qualidade e excelência em serviços / Dálcio Roberto dos Reis by Dálcio Roberto dos Reis Edition: 1. ed. Material type: Text; Literary form: Publication details: Curitiba : Intersaberes, 2022 Online resources: Click here to access online Availability: Items available for loan: Biblioteca Virtual Pearson (1). Place hold Save to lists
4.	Image from Amazon.com Image from Google Jackets Image from Coce	Comunicação organizacional : práticas, desafios e perspectivas digitais / Carolina Terra, Bianca Marder Dreyer, João Francisco Raposo by Carolina Terra Bianca Marder Dreyer [autor] João Francisco Raposo [autor] Edition: 1. ed. Material type: Text; Literary form: Publication details: São Paulo : Summus, 2021 Online resources: Click here to access online Availability: Items available for loan: Biblioteca Virtual Pearson (1). Place hold Save to lists
5.	Image from Amazon.com Image from Google Jackets Image from Coce	Gestão do relacionamento com o cliente / organizador Viviane Szabo, Ricardo Roca by Roca, Ricardo [organizador] Szabo, Viviane [organizador] Material type: Text; Literary form: Publication details: São Paulo : Pearson, 2015 Online resources: Click here to access online Availability: Items available for loan: Biblioteca Virtual Pearson (1). Place hold Save to lists